Assistance
Customer service is a core value for IDRAL.
That is why we have developed several ways to help you:
- Agent network and service centres throughout Italy.
- Freephone number for technical assistance: 800 912 524.
- Visits to points of sale and continuoustraining for staff.
- Person dedicated to you and your needs: pre- and after-sales services, specific advice for technical studies and technical department for customising your taps.
- Tutorials with illustrative videos on the correct way to install and maintain items.
- FAQ: questions and answers on frequently asked topics.
And you can always count on us by calling us on 0322 912017 or writing to us at tecnico@idral.it.
Technical support
Toll-free number 800 912 524
If you are an IDRAL RETAILER and you would like to request assistance for an item UNDER WARRANTY, please fill in the assistance request form.